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Law Firm Operations Managers are legal professionals who assist lawyers in various tasks while overseeing the operations of the law firm, including drafting documents and managing case files. They play a crucial role in ensuring that legal practices operate smoothly and efficiently.
An Operations Manager might be specialized in a particular branch of law, such as corporate law, family law, or criminal law. However, most Operations Managers are generalists, and can adapt to any legal firm.
Operations Managers are often attorneys and may therefore hold a degree in Law. However, a Law Firm Operations Manager may instead be a senior paralegal or other professional and does not need to hold a Bachelors degree.
Do you have experience using firm management software?
Look out for experience in document management software, case management software, CRMs, Microsoft Office, and any other software you use at your firm.
How do you deal with difficult or demanding clients?
Law Firm Operations Managers need to be able to communicate with many different types of people about sensitive subject matter, making it the top soft skill to look out for when interviewing your candidates.
Which areas of law do you have experience with?
While most Law Firm Operations Manager skills are transferrable, you may still want to evaluate whether their previous experience is applicable to your role, especially in highly specialized firms.